1. Who we are
This Privacy Policy applies to Cenas Kitchen, LLC ("Cenas Kitchen," "we," "us," or "our"), our website at cenaskitchen.com, and the public forms and text-message follow-up services connected to that website.
2. Information we collect
We collect information you choose to provide, including:
- contact details such as your name, email address, mailing address, and telephone number;
- details submitted with catering, contact, Spirit Day, donation, employment, and other requests;
- documents or files you upload, such as resumes or organization records;
- your optional text-message consent choice and the date, source, and version of that consent; and
- messages, replies, and opt-out or help requests associated with our text-message program.
When you use our website, we and our service providers may also receive basic technical information such as your browser type, device information, IP address, referring page, and server logs. Embedded maps, online ordering links, and other third-party services may collect information under their own privacy policies.
3. How we use information
We may use information to:
- respond to your inquiry or submitted form;
- prepare and follow up on catering, community, donation, or other requests;
- review employment applications and communicate about the hiring process;
- send informational text messages about a submission when you have expressly opted in;
- operate, secure, troubleshoot, and improve our website and services; and
- comply with applicable law and protect the rights, safety, and property of Cenas Kitchen and others.
4. Text-message privacy
Our text program is optional. If you check the text-message consent box on one of our forms, we may send informational messages about that specific submission and related follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
We do not use form-follow-up consent for unrelated marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or transfer mobile numbers or text-message consent.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
We retain records of consent and opt-out requests as reasonably necessary to document and honor your messaging choices. You can withdraw consent at any time by replying STOP. After you opt out, we may send one final confirmation and then stop sending messages unless you opt in again.
5. When we disclose information
We may disclose personal information to service providers that process information on our behalf for functions such as website hosting, form processing, communications delivery, security, and record storage. We may also disclose information when required by law, to protect safety or legal rights, or as part of a business transaction such as a merger or sale. We do not authorize service providers to use personal information for their own marketing.
6. Data retention
We keep information only as long as reasonably necessary for the purpose for which it was collected, including responding to requests, maintaining business and employment records, documenting messaging consent, resolving disputes, and meeting legal obligations. Retention periods may vary by the type of record.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed to be completely secure.
8. Your choices and requests
You may ask us to access, correct, or delete personal information, subject to applicable legal exceptions. To stop text messages, reply STOP. For messaging help, reply HELP or contact us using the information below.
9. Children’s privacy
Our general website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.
10. Changes to this policy
We may update this policy from time to time. We will post the revised version here and update the "Last updated" date above. Material changes to our text-message practices will apply only as permitted by law and the consent you provided.
Contact us
Cenas Kitchen, LLC · Houston, Texas
Email: sam@cenaskitchen.com